Privacy Policy
Privacy Policy
We, at Info Edge India Limited and our affiliated companies worldwide, are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information you share with us.
This Privacy Policy (“Policy”) governs our website available at SmartSkill Connect and our mobile application (collectively, the “Platform”). The Policy describes how Info Edge India Limited (hereinafter referred to as the “Company”) collects, uses, discloses and transfers personal data of users while browsing the Platform or availing specific services therein (the “Services”).
This Policy describes how we process personal data of all users of our Platform or Services, including architects, contractors, engineers, buyers, renters, owners, and website visitors.
“Personal Data” means any data about an individual who is identifiable by or in relation to such data.
By providing your consent to this Policy, either on the Platform or through other means, or accessing the Platform and Services, you consent to the Company’s processing of your Personal Data in accordance with this Policy. Where required, for processing your Personal Data for distinct purposes, we seek your consent separately on the Platform or through other means.
This Privacy Policy is divided into the following sections:
- Personal Data we collect: Information like your name, contact details, area preferences, and usage data.
- How we use your Personal Data: To personalize your experience, recommend professionals in your area, and improve our services.
- Who we share your Personal Data with: Verified professionals (architects, engineers, etc.) only with your permission, and service providers bound by confidentiality.
- Data storage and retention: We retain your data only for as long as necessary and store it securely using industry standards.
- Your rights: You can access, update, or delete your data anytime from your account dashboard or by contacting support.
- Data protection practices: SSL encryption, secure servers, and restricted access ensure data safety.
- Third-party websites, apps, and services: Our platform may contain links to external services. We’re not responsible for their privacy policies.
- Children: Our services are not intended for children under 18. We do not knowingly collect data from minors.
- Changes to the privacy policy: We may update this policy. Any changes will be reflected on this page with the revised date.
- How to contact us – Grievance Office: For any questions or concerns, email us at gavadeatul1445@gmail.com.
1. Personal Data We Collect
A. Information You Provide to Us:
- ▪ Personal Details: Includes your name, contact information (like addresses, email addresses, phone number), and login information (such as username).
- ▪ Property Details: Includes nature of property (residential/commercial), location, size, connectivity, images, pricing, and amenities information.
- ▪ Identification Documents: Aadhaar, PAN, passport, voter ID, utility bills, property registration/sales deed, tax records, etc.
- ▪ Payment Information: Payments are handled by third-party processors. We may receive transaction summaries but do not store or access sensitive data such as credit/debit card numbers or UPI details.
- ▪ Communication Details: Records of your calls, messages, emails, chats, or feedback related to your activity on our platform.
- ▪ Voice Recordings: If you use voiceovers in property listings or videos, we may collect and process your voice samples for playback.
- ▪ Other Information: Any other data you provide voluntarily through forms, interest forms, or when contacting support, based on your preferences and consent.
B. Information We Collect Automatically:
- ▪ Usage Data: Your activity on the platform, such as searches, time spent, actions taken, and pages visited.
- ▪ Technical Data: Includes device and browser details, OS, screen resolution, network data, IP address, and other diagnostic information.
- ▪ Location Data: General location based on IP (city, state, country), which helps customize search results and listings.
- ▪ Communication Data: Includes details of interactions you have with other users or builders using the platform’s messaging features.
- ▪ Cookies & Tracking: We use cookies and similar technologies to improve user experience and remember preferences.
- ▪ Transactional Data: Details of your orders or payments (amount, transaction status), but not your financial account data.
- ▪ App Permissions: On mobile, we may request permissions for camera, gallery, notifications, location, or calls—adjustable through your phone’s settings.
- ▪ Insight Data: Data insights to improve our platform, personalize experiences, and make recommendations.
C. Information from Other Sources:
- ▪ Details obtained from advertising, marketing partners, or property campaigns.
- ▪ Public data sources like government or commercial directories.
- ▪ Third-party logins (e.g., SSO, MFA) may share profile info like name, email, or phone when used to register or log in.
2. How We Use Your Personal Data
A. Provision of the Platform and Services:
- ▪ To create and manage your account on our platform.
- ▪ To enable listing and management of your properties, or properties you're authorized to represent.
- ▪ To connect you with other users, builders, agents, financial institutions, or interested parties.
- ▪ To display your profile or property listings to relevant audiences and interested users.
- ▪ To generate property listing videos and voiceovers for richer presentation.
- ▪ To offer personalized property search results and recommendations.
B. Our Marketing Activities:
- ▪ To send promotional content, updates, offers, and newsletters if you’ve opted in.
C. Third-Party Marketing:
- ▪ To share your data with third-party partners (banks, NBFCs, agents) with your consent for marketing purposes.
D. Platform and Service Improvements:
- ▪ To enhance the user experience, develop new features, and analyze feedback or surveys.
- ▪ To personalize the interface and tailor results for usability.
- ▪ To monitor content interactions such as video plays using services like the YouTube API.
E. Fraud Prevention:
- ▪ To detect and investigate suspicious activity, false listings, or unauthorized access.
- ▪ To verify identity and conduct compliance screenings as necessary.
F. Troubleshooting & Recovery:
- ▪ To diagnose technical issues, maintain backups, and ensure high availability of services.
G. Analytics Operations:
- ▪ To generate insights and enhance personalization and targeting based on user behavior.
H. Legal Obligations:
- ▪ To comply with legal obligations and to support litigation, if required.
- ▪ To ensure platform security and prevent misuse of services.
I. Communication Purposes:
- ▪ To respond to your inquiries, suggestions, and platform usage assistance.
- ▪ To provide updates about service access and improvements.
J. Grievance Redressal:
- ▪ To process complaints and feedback, and ensure your issues are resolved promptly.
3. Cookies
Some pages on our platform use “Cookies” and other tracking technologies to improve functionality and user experience. A Cookie is a small text file used to collect information such as website activity and user preferences. Some cookies may help recall previously provided Personal Data to enhance your experience.
Most modern browsers give you control over cookies — including options to accept, reject, or delete them. You can also set your browser to notify you when a cookie is being sent. However, please note that disabling or erasing cookies may affect certain features or functionalities of the Platform.
Tracking technologies may collect technical details such as your IP address, browser type, operating system, domain name, access times, and clickstream behavior. This data helps us improve our Platform performance, analyze user behavior, and enhance the overall website experience.
We may also evaluate non-personally identifiable data collected via cookies and tracking tools for analytics, trend monitoring, and statistical insights.
If you have any questions or complaints regarding this Policy, please contact us:
gavadeatul1445@gmail.com
+91 88503 40227
H.No-500906 Siddeshwar colony,
Tasgaon,Sangli 416312
